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All collectionsMagicare Help DeskTechnical & FeaturesIf a referral is updated after the patient is accepted, does the review time restart?

If a referral is updated after the patient is accepted, does the review time restart?

Time Tracking

No, it does not.

There are two times that we track in Magicare:

  • Time to Review: From when the referral is first opened until its status changes.

  • Time in Queue: From when the referral hits the platform until it is opened